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 | Who can participate in the EZSchoolSupplies.com program? |  |
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 | All public, private and charter schools along with any group, organization or team can participate in the EZSS program. EZSS is web based and anyone can take advantage of the convenience even if they are not connected with a school or organization. |
| | Can you explain the 10% rebate donation? | |
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| Every organization that enrolls with EZSchoolSupplies.com will receive a ten percent (10%) donation of the total net sales*. The donation can come in the form of a cash donation or in the form of additional supplies. To receive the maximum donation we encourage your group to organize an aggressive marketing blitz to the parents over a 4-6 week window. |
| | Each year some of our teachers wait until the last minute to make their supply lists. Can you suggest a way we can motivate them and make it easy to create the lists? | |
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| To help the teachers create their school supply lists we have the EZ Teacher Form. This form allows teachers to choose from a list of our most popular school supplies and easily create their school supply list. Teachers can also login and create/edit their school supply list on the EZSS site. We encourage early enrollment as it helps our manufacturers and suppliers handle large orders and allows us to pass savings on to the customers.
We find that when teachers know their school’s deadline for submitting their list, they really try not to jeopardize the school’s chance to receive a donation which can help the school’s budget substantially.
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| | What product quality standards do you use? | |
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| The highest! We deliver only quality brand name products or private-label products that approach the same quality. We back our products with a 100% guarantee! If you are unhappy with any product simply return it for a refund or replacement. |
| | Can our school receive a price quote on our school supply lists before we order the supplies? | |
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| Most Certainly! You can receive product information and price quotes upon request. Our program has no hidden charges but please note, our prices are subject to change based on circumstances beyond our control. |
| | How do your prices compare with those at Target or Wal-Mart? | |
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| Our prices are certainly competitive but for certain individual items the price may be slightly higher than a Target or Wal-mart. However, given the convenience of shopping at home, the assurance that all supplies will be included and the savings of gas and time, EZSchoolSupplies.com offers an exceptional value. |
| | Can we order such items as backpacks, water bottles, and student planners in our school colors and with our school’s name on them? | |
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| Yes, you can order specialty items. We have access to many different sources and options for all of your supply needs. We can customize everything including backpacks, T-shirts, student planners water bottles and even pencils. |
| | What is the school supply ordering process like? | |
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| Our school supply coordinators work very closely with your school representatives to make the program very EZ! Good communication between these representatives and our staff helps avoid order delays and helps assure that students receive the right supplies. Our interactive and user friendly system makes it very simple for schools, teachers, coordinators and customers to participate in the EZSS program. |
| | Can we add or delete items from our school supply lists after they have been submitted to EZSS? | |
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| Yes, adjustments can be made easily to the school supply lists. We have found that good and timely communication between school representatives and our staff helps avoid confusion. However, once an order has been placed for a pack then it can not be changed. This protects the parents from ordering different packs for the same grade. |
| | What if some parents wish to get their student’s school supplies somewhere else? | |
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| EZSS is a shopping alternative for parents. Many schools, teams and groups do require students to purchase their school supplies through EZSS. This assures that every student will have exactly what the teacher has requested and also obtain the maximum donation. Our program is a convenient shopping alternative; saving time and money while helping parents avoid the “yearly scavenger hunt” for supplies. |
| | Last year when we ordered 80 sheet packages of graph paper, we received packages that contained 100 sheets, but you only charged us the 80 sheet package price. Was that a mistake? | |
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| No, this was not a mistake. We do our best to provide the exact products you order. However, if the items you order are not available, we contact you about substituting a comparable item. Normally, all customers receive the exact supplies that are ordered. |
| | When does our group receive the donation check? | |
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| The donation checks are sent during the month of October. It is very important that all contact information be current and correct so that the check will be processed in a timely manner. |
| | We would like to use your supply program as a fundraiser, but a few of our parents are not computer savvy. Do you have hard copy order forms they can use to order their student’s school supplies? | |
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| Yes, we have hard copy order forms for parents who do not want to place their orders online. We can email the forms to be printed out. |
| | What is the Referral Bonus Program? | |
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| If your group refers another school or group to the EZSS program, then your group will receive a one time three percent (3%) donation* of the total purchases of the referred group. |
| | Can you explain the different donation programs you offer? | |
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| Certainly. Our EZBusinessProducts.com division offers a program that allows the local business community to support the activities and programs provided by the school for their students. The program is called “Loyalty Support Program” and works as follows: EZBusinessProducts.com offers over 25,000 different office products. Each time a business purchases supplies they can designate your group to receive a five percent (5%) donation*. This program operates all year long and allows year round resource support.
The program is unique in that friends or relatives of any of your members who live in other parts of the U.S. can order their business supplies and your group receives the donation. By the way, we offer next day delivery just about anywhere in the U.S. Schools and groups find this program to provide a convenient, innovative and EZ solution to support the short fall of resources often experienced.
The second program we offer is YourEZDonations.com. Through this outreach program we are able to offer school supplies to underprivileged students whose parents may be financially challenged. We are also able to offer personal care packages. Many of the groups enrolled with EZSS have parents who purchase additional school supplies for children who are disadvantaged. These children then receive the exact supplies as the other students.
Local businesses around the country have been very supportive of these donation programs. They bring the business community and local schools together to support those in need. We are very grateful to be part of this effort in providing nationwide assistance for the needy. Orders can be placed and delivered all year long.
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| | Does your company do special agreements with schools and groups? | |
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| Yes, if your school or group decides to utilize EZSS as its exclusive supplier, we will be more than happy to enter into an agreement and provide you with school, office and teacher supplies. |
| | Do you have a privacy policy regarding use of personal information? | |
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| Yes, we maintain a strict Privacy Policy and no information is shared with any other firm or organization. As a member of the Better Business Bureau, we want to maintain our integrity and professional standing throughout our market territories. |
| | Do your prices vary from school to school? | |
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| No! We are an online supplier of school supplies and our prices are fixed and available to everyone equally. We do however, have to make periodic changes o the prices based upon supplier price variations and factors beyond our control. We will attempt to honor all prices as of the dates selected for your school supply drive. |
